Privacy Policy for Dependacoat, LLC & DependaRoof, LLC

Dependacoat, LLC, and its divisions DependaRoof and DependaGutters ("we," "us," "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [dependacoat.com] (the "Site"), contact us, or use our services.

Please read this privacy policy carefully. By using our Site or services, you consent to the practices described herein.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Contact Data: Your name, email address, postal address, and phone number.
• Project Data: Details about your property and the services you are inquiring about or have requested.
• Communication Data: Records of your correspondence with us.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Process your requests and transactions, including providing estimates.
• Communicate with you, including sending service updates and appointment reminders.
• Respond to your comments and customer service requests.
• For other business purposes, such as data analysis and improving our services.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as described below:

• Trusted Third Parties: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential (e.g., our CRM or scheduling software providers).
• Legal Requirements: We may release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Text Messaging (SMS) Privacy and Terms

This section specifically outlines our practices regarding SMS communications.

• Privacy Commitment:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Messaging Terms & Conditions:

By opting in to our SMS service, you consent to receive automated marketing and informational text messages from DependaCoat, LLC & DependaRoof, LLC related to your inquiry, service updates, appointment reminders, and occasional promotional offers.

• Message Frequency:

Message frequency may vary.

• Message and Data Rates:

Message and data rates may apply. Check your mobile carrier's plan for details.

• Opting Out:

You can cancel the SMS service at any time. Reply STOP to any SMS message you receive from us. After you send "STOP," we will send you a confirmation message, and you will no longer receive SMS messages from us.

• Help and Support:

For assistance with our SMS service, reply HELP to any message you receive, or contact us directly at info@dependacoat.com or 706-550-1485.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask for your personal data to be corrected or updated.
• Request that we delete your personal information, subject to certain exceptions.
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To exercise these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dependacoat, LLC
4116 Columbia Rd.
Martinez, GA 30907
Phone: 706-550-1485
Email: info@dependacoat.com